--- title: Frequently Asked Questions | Partner Learning Center description: Have a question? Check here first! --- [Skip to content](https://support.keydata.co/en/knowledge/frequently-asked-questions#main-content) English Show submenu for translations [Contact Support](https://support.keydata.co/en/knowledge/kb-tickets/new) ![keydata-logo-fullcolor-4.png\]](https://support.keydata.co/hs-fs/hubfs/keydata-logo-fullcolor-4.png?height=50&name=keydata-logo-fullcolor-4.png) Open main navigation Close main navigation - English Show submenu for translations - [Contact Support](https://support.keydata.co/en/knowledge/kb-tickets/new) - Contact us Contact us How can we help you? - There are no suggestions because the search field is empty. 1. [Partner Learning Center](https://support.keydata.co/en/knowledge) 2. [Frequently Asked Questions](https://support.keydata.co/en/knowledge/frequently-asked-questions) # Frequently Asked Questions Have a question? Check here first! - [How can I get a copy of my invoices?](https://support.keydata.co/en/knowledge/how-can-i-get-a-copy-of-my-invoices) - [What's the difference between Pacing and Actualized?](https://support.keydata.co/en/knowledge/whats-the-difference-between-pacing-and-actualized) - [How can I change my payment method?](https://support.keydata.co/en/knowledge/how-can-i-change-my-payment-method) - [How can I cancel my account (professional property managers only)?](https://support.keydata.co/en/knowledge/how-can-i-cancel-my-account) - [How to transition your existing Key Data dashboard to a Track integration](https://support.keydata.co/en/knowledge/how-to-transition-your-existing-key-data-dashboard-to-a-track-integration) - [How do I add a new user?](https://support.keydata.co/en/knowledge/how-do-i-add-a-new-user) - [How do I change my password?](https://support.keydata.co/en/knowledge/how-do-i-change-my-password) - [Nightly or recognized - whats the difference and which is better?](https://support.keydata.co/en/knowledge/nightly-or-recognized-whats-the-difference-and-which-is-better) - [How do I add my company logo to my reports?](https://support.keydata.co/en/knowledge/how-do-i-add-my-company-logo-to-my-reports) - [I have an idea for an enhancement, how can I let you know?](https://support.keydata.co/en/knowledge/i-have-an-idea-for-an-enhancement-how-can-i-let-you-know) - [Is there a limit on how many budgets (or custom unit groups or seasons, etc.) I can have?](https://support.keydata.co/en/knowledge/is-there-a-limit-on-how-many-budgets-or-custom-unit-groups-or-seasons-etc.-i-can-have) - [Why do I need to use the Google Authenticator app?](https://support.keydata.co/en/knowledge/why-do-i-need-to-use-the-google-authenticator-app) - [How do I add more markets to my dashboard?](https://support.keydata.co/en/knowledge/how-do-i-add-more-markets-to-my-dashboard) - [Can I change what markets show by default?](https://support.keydata.co/en/knowledge/can-i-change-what-markets-show-by-default) - [Where in the dashboard can I find market data?](https://support.keydata.co/en/knowledge/where-in-the-dashboard-can-i-find-market-data) - [What is the use of Marketing Groups?](https://support.keydata.co/en/knowledge/what-is-the-use-for-marketing-groups) - [How do I get access to Demand IQ?](https://support.keydata.co/en/knowledge/how-do-i-get-access-to-demand-iq) - [My password is not working. What should I do?](https://support.keydata.co/en/knowledge/my-password-is-not-working.-what-should-i-do) - [I see discrepancies in my data. How do we fix it?](https://support.keydata.co/en/knowledge/i-see-discrepancies-in-my-data.-how-do-we-fix-it) - [What does “adjusted” mean in the KPIs?](https://support.keydata.co/en/knowledge/what-does-adjusted-mean-in-the-kpis) - [How do I group certain units together?](https://support.keydata.co/en/knowledge/how-do-i-group-certain-units-together) - [How do I print or download a report?](https://support.keydata.co/en/knowledge/how-do-i-print-or-download-a-report) - [Where do I upload my OTA links?](https://support.keydata.co/en/knowledge/where-do-i-upload-my-ota-links) - [Who are the other PM's in the Benchmarking Report?](https://support.keydata.co/en/knowledge/who-are-the-other-pms-in-the-benchmarking-report) - [What is the difference between direct and scraped data?](https://support.keydata.co/en/knowledge/what-is-the-difference-between-direct-and-scraped-data) - [What is Revenue Attribution?](https://support.keydata.co/en/knowledge/what-is-revenue-attribution) - [What do the blue and orange colors mean in the reports?](https://support.keydata.co/en/knowledge/what-do-the-blue-and-orange-colors-mean-in-the-reports) - [Do I need to set units' In/Out service dates?](https://support.keydata.co/en/knowledge/do-i-need-to-set-units-in/out-service-dates) See less ▼ - [ProData & Property Managers](https://support.keydata.co/en/knowledge/prodata-property-managers#main-content) - [NEW! Dex AI](https://support.keydata.co/en/knowledge/prodata-property-managers#new-dex-ai) - [Onboarding & Getting Started Videos](https://support.keydata.co/en/knowledge/prodata-property-managers#onboarding-getting-started-videos) - [Reports and Dashboards](https://support.keydata.co/en/knowledge/prodata-property-managers#reports-and-dashboards) - [PM Tools and Add-on Features](https://support.keydata.co/en/knowledge/prodata-property-managers#pm-tools-and-add-on-features) - [Market Insights Accounts](https://support.keydata.co/en/knowledge/prodata-property-managers#market-insights-accounts) - [Snap+ Accounts](https://support.keydata.co/en/knowledge/prodata-property-managers#snap-accounts) - [“How-to” Articles](https://support.keydata.co/en/knowledge/prodata-property-managers#how-to-articles) - [ProData & Administradores de Propiedades](https://support.keydata.co/en/knowledge/prodata-administradores-de-propiedades#main-content) - [Videos de Incorporación y Primeros Pasos](https://support.keydata.co/en/knowledge/prodata-administradores-de-propiedades#videos-de-incorporación-y-primeros-pasos) - [Videos sobre reportes y dashboards](https://support.keydata.co/en/knowledge/prodata-administradores-de-propiedades#videos-sobre-reportes-y-dashboards) - [Videos de herramientas y funciones adicionales](https://support.keydata.co/en/knowledge/prodata-administradores-de-propiedades#videos-de-herramientas-y-funciones-adicionales) - [Panel de control de Market Insights](https://support.keydata.co/en/knowledge/prodata-administradores-de-propiedades#panel-de-control-de-market-insights) - [Panel de control de cuenta Snap+](https://support.keydata.co/en/knowledge/prodata-administradores-de-propiedades#panel-de-control-de-cuenta-snap) - [Guías Prácticas](https://support.keydata.co/en/knowledge/prodata-administradores-de-propiedades#guías-prácticas) - [ProData & Gestionnaires de locations saisonnières](https://support.keydata.co/en/knowledge/prodata-gestionnaires-de-locations-saisonni%C3%A8res#main-content) - [Vidéos d’Intégration et de Démarrage](https://support.keydata.co/en/knowledge/prodata-gestionnaires-de-locations-saisonni%C3%A8res#vidéos-dintégration-et-de-démarrage) - [Vidéos sur les Rapports et Tableaux de Bord](https://support.keydata.co/en/knowledge/prodata-gestionnaires-de-locations-saisonni%C3%A8res#vidéos-sur-les-rapports-et-tableaux-de-bord) - [Vidéos sur les Outils de Gestion (PM Tools) et Fonctionnalités additionnelles (Add-ons)](https://support.keydata.co/en/knowledge/prodata-gestionnaires-de-locations-saisonni%C3%A8res#vidéos-sur-les-outils-de-gestion-pm-tools-et-fonctionnalités-additionnelles-add-ons) - [Tableau de Bord Market Insights](https://support.keydata.co/en/knowledge/prodata-gestionnaires-de-locations-saisonni%C3%A8res#tableau-de-bord-market-insights) - [Tableau de Bord d’un compte Snap+](https://support.keydata.co/en/knowledge/prodata-gestionnaires-de-locations-saisonni%C3%A8res#tableau-de-bord-dun-compte-snap) - [Articles de Guide Pratique](https://support.keydata.co/en/knowledge/prodata-gestionnaires-de-locations-saisonni%C3%A8res#articles-de-guide-pratique) - [DMO & Tourism Boards](https://support.keydata.co/en/knowledge/dmo-tourism-boards#main-content) - [Your All-New Key Data DMO Guide](https://support.keydata.co/en/knowledge/dmo-tourism-boards#your-all-new-key-data-dmo-guide) - [DMO KPIs](https://support.keydata.co/en/knowledge/dmo-tourism-boards#dmo-kpis) - [DMO Webinars](https://support.keydata.co/en/knowledge/dmo-tourism-boards#dmo-webinars) - [KPI Definitions](https://support.keydata.co/en/knowledge/kpi-definitions#main-content) - [Popular KPIs](https://support.keydata.co/en/knowledge/kpi-definitions#popular-kpis) - [Webinars](https://support.keydata.co/en/knowledge/webinars#main-content) - [Most Recent](https://support.keydata.co/en/knowledge/webinars#most-recent) - [Dashboard Webinars](https://support.keydata.co/en/knowledge/webinars#dashboard-webinars) - [Module Webinars](https://support.keydata.co/en/knowledge/webinars#module-webinars) - [Sales](https://support.keydata.co/en/knowledge/webinars#sales) - [Industry](https://support.keydata.co/en/knowledge/webinars#industry) - [Spanish](https://support.keydata.co/en/knowledge/webinars#spanish) - [Frequently Asked Questions](https://support.keydata.co/en/knowledge/frequently-asked-questions) - [Submit Support Ticket](https://support.keydata.co/en/knowledge/submit-support-ticket) - [Helpful Articles](https://support.keydata.co/en/knowledge/helpful-articles) - [Updates](https://support.keydata.co/en/knowledge/updates#main-content) - [2026](https://support.keydata.co/en/knowledge/updates#2026) - [2025](https://support.keydata.co/en/knowledge/updates#2025) - [2024](https://support.keydata.co/en/knowledge/updates#2024) - [2023](https://support.keydata.co/en/knowledge/updates#2023) - [2022](https://support.keydata.co/en/knowledge/updates#2022) - [2021](https://support.keydata.co/en/knowledge/updates#2021) - [2020](https://support.keydata.co/en/knowledge/updates#2020) - [Partner Success Team](https://support.keydata.co/en/knowledge/partner-success-team#main-content) - [ProData](https://support.keydata.co/en/knowledge/partner-success-team#prodata) - [DestinationData](https://support.keydata.co/en/knowledge/partner-success-team#destinationdata) - [Partnerships](https://support.keydata.co/en/knowledge/partnerships) [![Key Data Dashboard](https://support.keydata.co/hs-fs/hubfs/keydata-logo-fullcolor%20(1).png?width=3600&height=881&name=keydata-logo-fullcolor%20(1).png "Key Data Dashboard")](https://www.keydatadashboard.com/) Key Data Dashboard Partner Learning Center Copyright © 2026, KeyData