---
title: My password is not working. What should I do?
description:   Click on the &quot; Need Help Logging in &quot;on the login page, add your email address, and you should receive instructions on resetting your password. If you are having trouble resetting your password, ple
---

[Skip to content](https://support.keydata.co/en/knowledge/my-password-is-not-working.-what-should-i-do#main-content)

English

Show submenu for translations

[Contact Support](https://support.keydata.co/en/knowledge/kb-tickets/new?hsLang=en)

![keydata-logo-fullcolor-4.png\]](https://support.keydata.co/hs-fs/hubfs/keydata-logo-fullcolor-4.png?height=50&name=keydata-logo-fullcolor-4.png)

Open main navigation

Close main navigation

- English
  
  Show submenu for translations
- [Contact Support](https://support.keydata.co/en/knowledge/kb-tickets/new)
- Contact us

 Contact us

 How can we help you?

- There are no suggestions because the search field is empty.

1. [Partner Learning Center](https://support.keydata.co/en/knowledge?hsLang=en)
2. [Frequently Asked Questions](https://support.keydata.co/en/knowledge/frequently-asked-questions?hsLang=en)

# My password is not working. What should I do?

 

Click on the " Need Help Logging in "on the login page, add your email address, and you should receive instructions on resetting your password. If you are having trouble resetting your password, please contact us at support@keydatadashboard.com.

- [ProData & Property Managers](https://support.keydata.co/en/knowledge/prodata-property-managers?hsLang=en#main-content)

    - [NEW! Dex AI](https://support.keydata.co/en/knowledge/prodata-property-managers?hsLang=en#new-dex-ai)
    - [Onboarding & Getting Started Videos](https://support.keydata.co/en/knowledge/prodata-property-managers?hsLang=en#onboarding-getting-started-videos)
    - [Reports and Dashboards](https://support.keydata.co/en/knowledge/prodata-property-managers?hsLang=en#reports-and-dashboards)
    - [PM Tools and Add-on Features](https://support.keydata.co/en/knowledge/prodata-property-managers?hsLang=en#pm-tools-and-add-on-features)
    - [Market Insights Accounts](https://support.keydata.co/en/knowledge/prodata-property-managers?hsLang=en#market-insights-accounts)
    - [Snap+ Accounts](https://support.keydata.co/en/knowledge/prodata-property-managers?hsLang=en#snap-accounts)
    - [“How-to” Articles](https://support.keydata.co/en/knowledge/prodata-property-managers?hsLang=en#how-to-articles)
- [ProData & Administradores de Propiedades](https://support.keydata.co/en/knowledge/prodata-administradores-de-propiedades?hsLang=en#main-content)

    - [Videos de Incorporación y Primeros Pasos](https://support.keydata.co/en/knowledge/prodata-administradores-de-propiedades?hsLang=en#videos-de-incorporaci%C3%B3n-y-primeros-pasos)
    - [Videos sobre reportes y dashboards](https://support.keydata.co/en/knowledge/prodata-administradores-de-propiedades?hsLang=en#videos-sobre-reportes-y-dashboards)
    - [Videos de herramientas y funciones adicionales](https://support.keydata.co/en/knowledge/prodata-administradores-de-propiedades?hsLang=en#videos-de-herramientas-y-funciones-adicionales)
    - [Panel de control de Market Insights](https://support.keydata.co/en/knowledge/prodata-administradores-de-propiedades?hsLang=en#panel-de-control-de-market-insights)
    - [Panel de control de cuenta Snap+](https://support.keydata.co/en/knowledge/prodata-administradores-de-propiedades?hsLang=en#panel-de-control-de-cuenta-snap)
    - [Guías Prácticas](https://support.keydata.co/en/knowledge/prodata-administradores-de-propiedades?hsLang=en#gu%C3%ADas-pr%C3%A1cticas)
- [ProData & Gestionnaires de locations saisonnières](https://support.keydata.co/en/knowledge/prodata-gestionnaires-de-locations-saisonni%C3%A8res?hsLang=en#main-content)

    - [Vidéos d’Intégration et de Démarrage](https://support.keydata.co/en/knowledge/prodata-gestionnaires-de-locations-saisonni%C3%A8res?hsLang=en#vid%C3%A9os-dint%C3%A9gration-et-de-d%C3%A9marrage)
    - [Vidéos sur les Rapports et Tableaux de Bord](https://support.keydata.co/en/knowledge/prodata-gestionnaires-de-locations-saisonni%C3%A8res?hsLang=en#vid%C3%A9os-sur-les-rapports-et-tableaux-de-bord)
    - [Vidéos sur les Outils de Gestion (PM Tools) et Fonctionnalités additionnelles (Add-ons)](https://support.keydata.co/en/knowledge/prodata-gestionnaires-de-locations-saisonni%C3%A8res?hsLang=en#vid%C3%A9os-sur-les-outils-de-gestion-pm-tools-et-fonctionnalit%C3%A9s-additionnelles-add-ons)
    - [Tableau de Bord Market Insights](https://support.keydata.co/en/knowledge/prodata-gestionnaires-de-locations-saisonni%C3%A8res?hsLang=en#tableau-de-bord-market-insights)
    - [Tableau de Bord d’un compte Snap+](https://support.keydata.co/en/knowledge/prodata-gestionnaires-de-locations-saisonni%C3%A8res?hsLang=en#tableau-de-bord-dun-compte-snap)
    - [Articles de Guide Pratique](https://support.keydata.co/en/knowledge/prodata-gestionnaires-de-locations-saisonni%C3%A8res?hsLang=en#articles-de-guide-pratique)
- [DMO & Tourism Boards](https://support.keydata.co/en/knowledge/dmo-tourism-boards?hsLang=en#main-content)

    - [Your All-New Key Data DMO Guide](https://support.keydata.co/en/knowledge/dmo-tourism-boards?hsLang=en#your-all-new-key-data-dmo-guide)
    - [DMO KPIs](https://support.keydata.co/en/knowledge/dmo-tourism-boards?hsLang=en#dmo-kpis)
    - [DMO Webinars](https://support.keydata.co/en/knowledge/dmo-tourism-boards?hsLang=en#dmo-webinars)
- [KPI Definitions](https://support.keydata.co/en/knowledge/kpi-definitions?hsLang=en#main-content)

    - [Popular KPIs](https://support.keydata.co/en/knowledge/kpi-definitions?hsLang=en#popular-kpis)
- [Webinars](https://support.keydata.co/en/knowledge/webinars?hsLang=en#main-content)

    - [Most Recent](https://support.keydata.co/en/knowledge/webinars?hsLang=en#most-recent)
    - [Dashboard Webinars](https://support.keydata.co/en/knowledge/webinars?hsLang=en#dashboard-webinars)
    - [Module Webinars](https://support.keydata.co/en/knowledge/webinars?hsLang=en#module-webinars)
    - [Sales](https://support.keydata.co/en/knowledge/webinars?hsLang=en#sales)
    - [Industry](https://support.keydata.co/en/knowledge/webinars?hsLang=en#industry)
    - [Spanish](https://support.keydata.co/en/knowledge/webinars?hsLang=en#spanish)
- [Frequently Asked Questions](https://support.keydata.co/en/knowledge/frequently-asked-questions?hsLang=en)
- [Submit Support Ticket](https://support.keydata.co/en/knowledge/submit-support-ticket?hsLang=en)
- [Helpful Articles](https://support.keydata.co/en/knowledge/helpful-articles?hsLang=en)
- [Updates](https://support.keydata.co/en/knowledge/updates?hsLang=en#main-content)

    - [2026](https://support.keydata.co/en/knowledge/updates?hsLang=en#2026)
    - [2025](https://support.keydata.co/en/knowledge/updates?hsLang=en#2025)
    - [2024](https://support.keydata.co/en/knowledge/updates?hsLang=en#2024)
    - [2023](https://support.keydata.co/en/knowledge/updates?hsLang=en#2023)
    - [2022](https://support.keydata.co/en/knowledge/updates?hsLang=en#2022)
    - [2021](https://support.keydata.co/en/knowledge/updates?hsLang=en#2021)
    - [2020](https://support.keydata.co/en/knowledge/updates?hsLang=en#2020)
- [Partner Success Team](https://support.keydata.co/en/knowledge/partner-success-team?hsLang=en#main-content)

    - [ProData](https://support.keydata.co/en/knowledge/partner-success-team?hsLang=en#prodata)
    - [DestinationData](https://support.keydata.co/en/knowledge/partner-success-team?hsLang=en#destinationdata)
- [Partnerships](https://support.keydata.co/en/knowledge/partnerships?hsLang=en)

[![Key Data Dashboard](https://support.keydata.co/hs-fs/hubfs/keydata-logo-fullcolor%20(1).png?width=3600&height=881&name=keydata-logo-fullcolor%20(1).png "Key Data Dashboard")](https://www.keydatadashboard.com/)

Key Data Dashboard Partner Learning Center

Copyright © 2026, KeyData